Pragma completes Ideas Lab Tour

2019-08-02T11:01:28+01:00July 31st, 2019|Ericsson-LG in the Press, Ericsson-LG iPECS News, News, Pragma in the Press, Pragma News, Press|

  A series of idea exchange and insight events staged by Pragma helped partner delegates to get to grips with new technologies from Ericsson-LG and gain updates on the UC distributor's other vendor propositions. Dubbed [...]

Artificial intelligence and the contact centre opportunity

2019-07-22T20:23:57+01:00July 22nd, 2019|Blog, Ideas Lab Blog|

Meeting sales targets and individual profit margins doesn't always have to be a struggle. You can grow your revenue streams, deliver enhanced business efficiency and a higher ROI to customers, all while creating [...]

Customer experience is king, but do your sales proposals amplify that?

2019-07-03T22:13:30+01:00July 2nd, 2019|Blog, Ideas Lab Blog|

With 81% of companies recognising that Customer Experience (CX) is a key differentiator*, and 72% of businesses saying that improving CX is their top priority*, it's no wonder that delivering better CX has [...]

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