20 Years of Cloud: What We’ve Learned and What’s Next
Written by Will Morey First things first: there isn’t really a clear “first day” for cloud. So, I’m taking a bit of a liberty with the “20 years” in the title. It took a combination [...]
Don’t Just Sell A Phone System, Solve A Problem! | CONNECT for iPECS Cloud
written by Will Morey. Introducing CONNECT for iPECS Cloud I’ll start with what everyone in the channel knows. Cloud services are growing, and they bring more potential for recurring revenue. So far, so obvious. But [...]
Introducing Professional Services…
We recognise the importance of our partners having the skills to carry out their own installations and maintenance. That’s why we provide extensive training across our product portfolio and have a range of written and [...]
Pragma & Daktela: The Perfect Partnership for Contact Centre Solutions
The expansion of contact centres continues, and businesses are changing the way they interact with their customers, seeking communication solutions that enhance their customer experience and boost productivity. This growing demand has not gone unnoticed [...]
From Jet Lag to Global Partnerships
written by Helen Ranaghan I’ve just returned from a tiring, but brilliant 3-day whirlwind trip to Seoul, South Korea. Our Product Manager, Andy Herring and I were honoured to represent Pragma at Ericsson-LG’s Global [...]
Are you winning with CX?
Written by Will Morey The relevance of customer experience, often known as CX - is well documented and can be applied to every industry. As with all buzzwords, it means a myriad of different [...]
Pragma Announces New Channel Partner: atom technology solutions
Written by Mark Snow We're delighted to announce our new partnership with atom., a new modern-thinking telecommunications and managed IT provider. They are now offering iPECS Cloud and complimentary Ericsson-LG services to their customers in [...]
iPECS & Chill: The Pragma Iceland Incentive Trip!
Ericsson-LG Enterprise’s UK service provider, Pragma, took a new snowy approach to their annual partner sales incentive by welcoming 17 reseller partners on a trip to Reykjavík, Iceland. The trip took place in October 2022 [...]
One Hundred Thousand and One Reasons iPECS Cloud is the Leading Channel-Only UCaaS Provider
Leading Cloud service provider Pragma secured their position as the channel’s top UCaaS Provider with recognition as UCaaS Vendor of the Year at the Comms National Awards, as well as reaching a major milestone with [...]
What got us here won’t get us there
Written by Will Morey Change is a real pain and unsettling for many people. Having worked for almost my entire career in the tech sector, I have been lucky enough to have lived in [...]