Careers2020-07-29T10:05:13+01:00

Work with us

Join our team and help reshape the Unified Communications space in the UK!

We are Pragma, the sole provider of award-winning Unified Communications solutions from Ericsson-LG, in the UK. We work with our reseller partners to get the latest in iPECS communications technology to everyone from shops in your local high-street to multi-national conglomerates.

We’ve been on an upward trajectory since commencing operations in 2012, and we have no intention of slowing down. This is why we are constantly on the lookout for ambitious individuals to help move us forward.

We go the extra mile to make sure our team members enjoy their time with us. You can expect to have a real work-life-balance, a host of great benefits and rewards, and recognition.

Current Openings

Below is a list of our current job vacancies – remember to check back regularly as we are looking to grow our team!

We’re Pragma, a fast growing multi award winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to join our Orders and Provisioning Team within a dynamic technology business, as we move into the next phase of high growth.

As a Senior Orders & Provisioning Executive you will gain an excellent opportunity to work within the heart of our business, in a team which is delivering an industry leading standard of customer service.

Based in our brand new purpose built office in Washington, West Sussex, our Orders & Provisioning team process orders, provision new cloud services, deliver our monthly bill run and also analyse new and exciting billing offers.

What you’ll do:

  • Be a central point of contact for the team, providing back-up for our Orders & Provisioning team leader.
  • Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service.
  • Identify, investigate and resolve a query, complaint or general enquiry from customers while processing orders and provisioning licences.

What you’ll have:

  • You’re a people person with a passion for technology and great customer service
  • Excellent telephone manner and written communication skills
  • A love of problem solving, with great analytical and numerical skills
  • Organised and motivated
  • An eye for detail and a “right first time” approach
  • A team player with a can-do attitude
  • Ability to work using own initiative
  • Effective multi-tasking

Desired skills & experience:

  • Minimum 3 years’ within a similar customer service/support role
  • Management or team leader experience
  • Telecoms industry experience desired but not essential
  • Office 365 skills
  • Passionate and driven
  • Keen to learn and develop skills
  • Proactive and hard working in your approach to work
  • Great organisational skills and the ability to work under pressure.
  • Sense of humour

Company Benefits:

  • Pension Scheme
  • Death in Service cover
  • Private healthcare via salary scrifice
  • Free tea & coffee in the office
  • Training and development plans
  • Regular company social events
  • Yearly eye test & spectacle voucher

How to apply:

Own transport is essential due to the rural location of our office premises.

To apply for this role please send your CV and cover letter to careers@wearepragma.co.uk

No agencies please.

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.

We’re Pragma, a fast growing multi award winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to join our Finance Team within a dynamic technology business, as we move into the next phase of high growth.

As a Accounting Technician you will gain an excellent opportunity to work within the heart of our business.

Based in our brand new purpose built office in Washington, West Sussex, our Finance team deliver the monthly management accounts, produce reports for the Management Team, manage the cashflow, anaylys sales figures and margins, complete the payroll, balance sheet reconciliation, vat returns, purchase ledger and credit control, look at ways to improve processes and systems.

What you’ll do:

  • Liaising with managerial staff, colleagues, resellers and suppliers.
  • Monitoring financial transactions
  • Balance sheet reconciliations including accruals and prepayments
  • Manage marketing funding
  • Support the Finance Manager in providing the monthly management accounts
  • VAT Returns
  • Help prepare the annual accounts
  • Review processes
  • Provide payroll support
  • Purchase Ledger
  • Bank Reconciliations
  • Credit Control including direct debit runs
  • Provide back up to the Finance Manager
  • Identify, investigate and resolve a query, complaint or general enquiry from resellers and suppliers

What you’ll have:

  • A love of problem solving, with great analytical and numerical skills
  • Organised and motivated
  • An eye for detail and a “right first time” approach
  • A team player with a can-do attitude
  • Ability to work using own initiative
  • Effective multi-tasking

Desired skills & experience: 

  • AAT professional level 4 qualification
  • Experience of working within a Finance Team in a similar role.
  • Intermediate Excel Skills
  • Sage 50 accounts
  • Telecoms industry experience desired but not essential
  • Office 365 skills
  • Passionate and driven
  • Keen to learn and develop skills
  • Proactive and hard working in your approach to work
  • Great organisational skills and the ability to work under pressure.
  • Sense of humour

Company Benefits:

  • Pension Scheme
  • Death in Service cover
  • Private healthcare via salary scrifice
  • Free tea & coffee in the office
  • Training and development plans
  • Regular company social events
  • Yearly eye test & spectacle voucher

How to apply:

Own transport is essential due to the rural location of our new premises.

To apply for this role please send your CV and cover letter to faye.thomas@wearepragma.co.uk

No agencies please

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.

Here are some of the benefits our employees love

Company pension scheme

Company pension scheme – 5% contribution from us and 5% from you

Medicash

Medicash – cash back towards everyday healthcare bills along with discounted cinema tickets and a host of other great benefits

Additional holidays

Additional holidays to reward years in service up to 28 days

Company events

Company events – Christmas parties, quarterly team outings and much more

Quarterly awards

Quarterly awards to recognise employees and their outstanding contribution to the business

Long Service Award

Long Service Award to recognise every 5 years of service

Death in service cover

Death in service cover – 4x your basic salary

Free private healthcare

Free private healthcare included in your salary

Table Tennis

Unwind with a spot of Table Tennis during your lunch break

Birthdays off

Have your birthday off on us

I love working at Pragma because…

  • I get to work with an awesome team and a great set of resellers
  • Every day is different and I get to learn something new each day. Whether it’s about new technology, project management or presentation skills, it all helps me develop my skill set
  • We have some great events! During the last three years, I have been on incentive trips to Budapest and Barcelona, completed a triathlon in Scotland, and in October, I jetted off to Tenerife on another incentive trip!

I love working at Pragma because…

  • I get to apply my creativity to a variety of projects, from campaigns and events to content and imagery
  • I get to collaborate with a variety of people, both internally and externally
  • I gain the support I need to help me develop my skills to progress further in my career

I love working at Pragma because…

  • I get all the support I need to further my knowledge and skills to help me achieve my goals
  • Of the people who work here! They’re friendly and it truly is a great working environment
  • Of the resellers we work with. We have great relationships with them and enjoy our partnership