Work with us

Join our team and help reshape the Unified Communications space in the UK!

We are Pragma, the sole provider of award-winning Unified Communications solutions from Ericsson-LG, in the UK. We work with our reseller partners to get the latest in iPECS communications technology to everyone from shops in your local high-street to multi-national conglomerates.

We’ve been on an upward trajectory since commencing operations in 2012, and we have no intention of slowing down. This is why we are constantly on the lookout for ambitious individuals to help move us forward.

We go the extra mile to make sure our team members enjoy their time with us. You can expect to have a real work-life-balance, a host of great benefits and rewards, and recognition.

Current Openings

Below is a list of our current job vacancies – remember to check back regularly as we are looking to grow our team!

We’re Pragma, a fast-growing multi award-winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to join our Product Management team and play an important part in our journey into the next phase of high growth.

As our new Product Manager, you will be focused on onboarding exciting new vendors and products and managing those products through the entire product lifecycle.

This role is key to enabling Pragma to successfully maintain our leading position in the UK Cloud telephony market. We are looking for an experienced communications industry product or project manager who has managed multiple vendors. You will work alongside our existing Product Manager and report to the Operations Director.

Based in our purpose-built office in Washington, West Sussex, our Product Management function works directly with our resellers and the Pragma teams to deliver new, exciting products and solutions plus maintains inventory and provides analysis of sales to help drive recurring revenue.

Our working environment is professional but relaxed, and we are looking for someone who is keen to jump in with both feet and help to take our business to the next level.

What you’ll do:

  • Learn our business inside out so that you know what products will help us reach our ambitious growth targets, and how to deliver them to our resellers effectively.
  • Seek out new vendors and products to deliver value to our business.
  • Analyse and interpret UK communications channel product and service trends.
  • Report on product sales across the business.
  • Work with existing vendors to launch new and updated products and services.
  • Turn ideas and opportunities into plans and keep our projects on track.
  • Manage project risks and communicate project progress to key stakeholders.
  • Work closely with our existing Product Manager and Warehouse Manager to manage inventory on an ongoing basis. 

Desired Skills and Experience:

  • 2+ years’ experience in a product management role.
  • 2+ years’ experience in either Telecoms, hosted or ICT services.
  • Ambitious, team player with ‘can do’ attitude.
  • Excellent communication skills.
  • Interested in technology.
  • Excellent attention to detail.
  • Continuous improvement mindset.
  • Looking for a career in a fast-growth company.
  • Familiar with Microsoft Office Suite (Excel, PowerPoint).
  • Can work under pressure without losing your cool.
  • Takes pride in making things happen.
  • Sense of humour.

Own transport is essential due to the rural location of our premises in Washington, West Sussex although some home working will be permitted.

How to apply

Please email careers@wearepragma.co.uk with your CV and a short covering letter.

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.

Keywords: Product, Products, Product Manager, Innovation

We’re Pragma, a fast growing multi award winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets.

This is an exciting opportunity to join our Orders and Provisioning Team within a dynamic technology business, as we move into the next phase of high growth.

As an Orders & Provisioning Executive, you will gain an excellent opportunity to work in the heart of our business, within a team which is delivering an industry leading standard of customer service.

Based in our brand new purpose built office in Washington, West Sussex, our Orders & Provisioning team process orders, provision new cloud services, deliver our monthly bill run and also analyse new and exciting billing offers.

What you’ll do:

  • Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service.
  • Identify, investigate and resolve a query, complaint or general enquiry from customers while processing a variety of order types, provisioning licences and setting up recurring billing.

What you’ll have:

  • Good organisational skills
  • Reliability and dependability
  • Self-motivated
  • Upbeat and energised
  • Flexible and willing take on a variety of tasks
  • Team player
  • A passion for technology and great customer service
  • Excellent telephone manner and written communication skills
  • Great attention to detail
  • Effective multi-tasking

Desired skills:

  • Minimum 1 years’ experience within a customer service/support role
  • Industry experience desired but not essential
  • Passionate and driven
  • Keen to learn and develop skills
  • Proactive and hard working in your approach to work.
  • Great organisational skills and the ability to work under pressure.
  • Sense of humour

How to apply:

Own transport is essential due to the rural location of our new premises.

To apply for this role please send your CV and cover letter to careers@wearepragma.co.uk

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.

No agencies, please.

Keywords: Product, Products, Orders & Provisioning, Innovation

We’re Pragma, a fast-growing multi award winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to work for a progressive employer that offers excellent career development opportunities. As a warehousing operative, you will be an efficient and organised individual who thrives in a fast-paced atmosphere.

Based in our purpose-built office and warehouse in Washington, West Sussex, you will report to the Warehouse Manager and work alongside them to deliver excellent service to our partners.

What you’ll do:

  • Work and train as a Warehousing operative
  • Undertake Barcoding / Scanning, Web based courier booking & SAGE order management
  • Undertake general duties including goods in, despatch, and Materials control and materials management.
  • Undertake all necessary paperwork to ensure technical and legal compliance.
  • Work safely and efficiently.
  • Take delivery of goods and supplies.
  • Check for damaged or missing items.
  • Moving stock around by hand, using lifting gear or a forklift truck.
  • Picking and packing orders.
  • Loading goods for dispatch.
  • Keeping records of stock.
  • Cleaning work areas.

What you’ll have:

  • Good organisational skills
  • Reliability and dependability
  • Literacy & numeracy
  • Ability to meet the physical demands of the job
  • Self-motivated
  • Upbeat and energised
  • Flexible and willing take on a variety of tasks
  • Team player
  • Computer skills
  • Excellent interpersonal and communication skills, quick rapport building skills and a confident attitude.
  • Own transport is essential due to the rural location of our premises.

How to apply:

Please email careers@wearepragma.co.uk with your CV and a short covering letter.

Please refer to our Privacy Policy for information on how we collect, share, store and use your personal data.

Keywords: Product, Products, Warehouse, Operations, Innovation

Here are some of the benefits our employees love

Company Pension Scheme

Company pension scheme – 5% contribution from us and 5% from you

Additional Holidays

Additional holidays to reward years in service up to 28 days

Company Events

Company events – Christmas parties, quarterly team outings and much more

Quarterly Awards

Quarterly awards to recognise employees and their outstanding contribution to the business

Long Service Award

Long Service Award to recognise every 5 years of service

Death In Service Cover

Death in service cover – 4x your basic salary

Table Tennis

Unwind with a spot of Table Tennis during your lunch break

Birthdays Off

Have your birthday off on us

I love working at Pragma because…

  • I get to work with an awesome team and a great set of resellers
  • Every day is different and I get to learn something new each day. Whether it’s about new technology, project management or presentation skills, it all helps me develop my skill set
  • We have some great events! During the last three years, I have been on incentive trips to Budapest and Barcelona, completed a triathlon in Scotland, and in October, I jetted off to Tenerife on another incentive trip!

I love working at Pragma because…

  • I get to apply my creativity to a variety of projects, from campaigns and events to content and imagery
  • I get to collaborate with a variety of people, both internally and externally
  • I gain the support I need to help me develop my skills to progress further in my career

I love working at Pragma because…

  • I get all the support I need to further my knowledge and skills to help me achieve my goals
  • Of the people who work here! They’re friendly and it truly is a great working environment
  • Of the resellers we work with. We have great relationships with them and enjoy our partnership