Work with us

Join our team and help reshape the Unified Communications space in the UK!

We are Pragma, the sole provider of award-winning Unified Communications solutions from Ericsson-LG, in the UK. We work with our reseller partners to get the latest in iPECS communications technology to everyone from shops in your local high-street to multi-national conglomerates.

We’ve been on an upward trajectory since commencing operations in 2012, and we have no intention of slowing down. This is why we are constantly on the lookout for ambitious individuals to help move us forward.

We go the extra mile to make sure our team members enjoy their time with us. You can expect to have a real work-life-balance, a host of great benefits and rewards, and recognition.

Current Openings

Below is a list of our current job vacancies – to apply for a role you are interested in please email:

Remember to check back regularly as we are looking to grow our team!

We are Pragma, a fast-growing multi award-winning technology company. Think innovative tech and must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of flexible benefits.

This is an exciting opportunity to join our Billing Team within a dynamic technology business as we move into the next phase of high growth.

As a Billing Executive, you will gain an excellent opportunity to work in the heart of our business, within a friendly team which is delivering an industry leading standard.

Based in our brand new purpose built office in Washington, West Sussex, our Billing team are responsible for delivery of our monthly bill runs and analysing new and exciting billing offer.

What you’ll do:

  • Be responsible for the production of consolidated, highly accurate monthly billing information for our customers
  • Import and reconcile vendor billing files and invoices
  • Provide clear and concise reports and be able to demonstrate an understanding of the data contained
  • Work with the team to analyse billing options, understanding impacts, and making recommendations to enable decisions to be made
  • Apply problem solving techniques to day-to-day operation
  • Work with our customers on the phone, and over email to build strong relationships and deliver excellent customer service

What you’ll have:

  • A passion for technology and great customer service
  • Excellent telephone manner and written communication skills
  • Great attention to detail
  • Organised and motivated
  • A team player & can-do attitude
  • Ability to work using own initiative
  • Effective multi-tasking

Desired skills:

  • Previous experience in supporting and working with customers within a billing environment
  • Excellent administration and numeracy skills
  • Industry experience desired but not essential
  • Passionate and driven
  • Keen to learn and develop skills
  • Proactive and hard working in your approach to work
  • Great organisational skills and the ability to work under pressure
  • Sense of humour

Own transport is essential due to the rural location of our new premises.

Salary is up to £25,000 depending on experience.

To apply for this role please email

Here are some of the benefits our employees love

Company Pension Scheme

Company pension scheme – 5% contribution from us and 5% from you

Additional Holidays

Additional holidays to reward years in service up to 28 days

Company Events

Company events – Christmas parties, quarterly team outings and much more

Quarterly Awards

Quarterly awards to recognise employees and their outstanding contribution to the business

Long Service Award

Long Service Award to recognise every 5 years of service

Death In Service Cover

Death in service cover – 4x your basic salary

Table Tennis

Unwind with a spot of Table Tennis during your lunch break

Birthdays Off

Have your birthday off on us

I love working at Pragma because…

  • I get to work with an awesome team and a great set of resellers
  • Every day is different and I get to learn something new each day. Whether it’s about new technology, project management or presentation skills, it all helps me develop my skill set
  • We have some great events! During the last three years, I have been on incentive trips to Budapest and Barcelona, completed a triathlon in Scotland, and in October, I jetted off to Tenerife on another incentive trip!

I love working at Pragma because…

  • I am given the free-reign to apply my creativity to all marketing and design projects within the business
  • Our partners are brilliant, and it’s always an absolute pleasure getting to meet them at our events
  • Everyone is so easy-going, and I can be myself around everyone

I love working at Pragma because…

  • I get all the support I need to further my knowledge and skills to help me achieve my goals
  • Of the people who work here! They’re friendly and it truly is a great working environment
  • Of the resellers we work with. We have great relationships with them and enjoy our partnership