iPECS CM

Empower Your Business Communications

iPECS CM video case study

Introducing iPECS CM – A powerful and reliable solution to support the growth and success of your business

Businesses are moving towards an ICT (Information and Communications Technology) environment that converges voice, data, video and applications in a single network. Ericsson-LG Enterprise’s iPECS-CM (‘Communication Manager’) provides an easy and flexible solution for today’s unified communications environment, empowering businesses to increase revenues, decrease costs and enhance productivity.

All IP Communications Solution

iPECS-CM is an All-IP communications platform providing IP telephony with various multimedia, applications and mobility services for medium and large businesses. It offers the latest in communications technology, delivering a reliable, flexible and secure system for your business.

Reliable Service

iPECS-CM’s redundant Call Server provides high level survivability against LAN / WAN failure or main office Call Server failure, with redundancy provided by dual processors. This means that the geographic redundancy structure guarantees that communications will remain in operation during the event of a communications failure, even in geographically dispersed environments.

Future Ready Platform

The All-IP centralised management platform provides various options to upgrade your current system, from traditional PBX functions to Hot Desk, Mobile Extensions and Cloud computing environments. The platform’s flexible and open standard interface also allows for customisable configurations with any applications, services and end points.

Distributed Architecture Across Multiple Locations

The iPECS-CM uses a distributed architecture across an IP network for clear communication without geographic limitations, providing users across multiple locations access to the same features and functions delivered by the central Call Server.

Ideal for Unified Communications

iPECS UCS (Unified Communications Software), together with iPECS-CM, combines phones and applications, so that they can run on your PC or mobile phone to provide calls, instant messaging, file sharing for collaboration as well as video conferencing using a single server.

iPECS CM at a glance:

iPECS-CM’s flexible features and cost-effective solutions deliver unlimited opportunities and maximise efficiencies for your business.

Full and Flexible Scalability: The iPECS-CM’s server-based system works over the IP backbone, offering various modular gateways to provide full scalability from small to large business environments.
Survivability and Geographical Redundancy: Ensures your service continues to operate in the event of a network failure or natural disaster
Maximised Security on IP Communications: iPECS-CM is a proven secure communication solution with encryption, enhanced authentication and access security.
Enterprise FMC For Seamless Communication: FMC (Fixed Mobile Convergence) combines fixed and mobile communications to help increase efficiency. Enterprise FMC (eFMC) allows a personal mobile phone to be used as an extension
Easy Local / Remote Management: JAVA technology applied to Web Management tools allows the same user experience with native applications.
Call Server: Maintain control and supervision of communication channels from call initiation to termination, providing flexible and customisable communications solutions
WMS (Web Management System): Management tool for not only system configuration but also debugging and maintenance with an intuitive GUI
Easy and Efficient Applications: A range of applications to suit the individual requirements of your business, ranging from unified communications, management and monitoring solutions, to customer service and contact centre solutions, hospitality solutions and mobility applications