Millfield Arts Centre2019-10-17T11:19:31+01:00

Millfield Arts Centre

An iPECS in Entertainment Case Study

Video Case Study

About Millfield Arts Centre

Millfield Arts Centre are a multi-site theatre and arts organisation with six venues across five sites. Located in Edmonton, North London; the centre consists of a modern theatre building and Millfield House, a 1900 century grade II listed building.

The Challenge

The Solution

An iPECS Cloud solution was implemented throughout all five locations to enable the customer to easily and cost-effectively add new sites to the phone system. iPECS LIP-9020 handsets and call reporting and analytic applications were installed to help them reduce the volume of missed calls. 

Key Features

Implementing video calling has allowed us to significantly increase the frequency of our staff meetings. The call recording feature has allowed us to improve staff training and give our clients a better service over the phone.

Laura Pearcy, Practice Manager, Hampton Park Vets
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