Our Latest Innovations
We are excited to share some fantastic news about our latest innovations that are shaking things up in the world of cloud communications. We've just launched our amazing suite of new products—Sidekick and WhatsApp for [...]
From AI to IA: Introducing Sidekick
It’s that time again. We are launching another one-of-a-kind innovation to help our partners keep on winning customers. Meet Sidekick, our new AI-powered call assistant. Sidekick is a perfect example of our goal to use [...]
Transforming customer experience through AI: Introducing ENGAGE
The Pragma innovation drive rolls on. Last year, we launched CONNECT for iPECS Cloud – our game-changing UC integration service. And now, we’re offering a new feature through the CONNECT platform: ENGAGE. What is [...]
Don’t Just Sell A Phone System, Solve A Problem! | CONNECT for iPECS Cloud
written by Will Morey. Introducing CONNECT for iPECS Cloud I’ll start with what everyone in the channel knows. Cloud services are growing, and they bring more potential for recurring revenue. So far, so obvious. But [...]
Introducing Professional Services…
We recognise the importance of our partners having the skills to carry out their own installations and maintenance. That’s why we provide extensive training across our product portfolio and have a range of written and [...]
Pragma & Daktela: The Perfect Partnership for Contact Centre Solutions
The expansion of contact centres continues, and businesses are changing the way they interact with their customers, seeking communication solutions that enhance their customer experience and boost productivity. This growing demand has not gone unnoticed [...]
Introducing Unified 4.0 – 1000i IP handsets now available on UCP & eMG80
Hot on the heels of a major software release for the iPECS Cloud platform and the launch of the new 1000i IP Phone range, Pragma has launched Unified 4.0 - a comprehensive update that [...]
We’ve just strengthened our cloud offering with Cloud 3.5!
There’s great news ahead for channel partners as the latest update to Pragma’s iPECS Cloud is set to deliver some hotly anticipated features. Cloud 3.5 comes complete with support for a brand-new range of [...]
Pragma adds SO Review to their growing portfolio
Leading channel UC and cloud provider, Pragma, has launched SO Review, a new game changing review tool from SO Connect. Pragma is the sole UK distributor of automated marketing tool SO WIFI and SO Review. [...]
Pragma gears up to launch iPECS Cloud platform – Comms Dealer
Ericsson-LG distributor Pragma will unveil the new iPECS Cloud platform at this year's Comms Vision event at Gleneagles (4-6th November). The platform combines the functionality of the iPECS on-premise IP-PBX with the flexibility and benefits [...]