There’s great news ahead for channel partners as the latest update to Pragma’s iPECS Cloud is set to deliver some hotly anticipated features. Cloud 3.5 comes complete with support for a brand-new range of IP phones, new and updated telephony features and a free auto-provisioning service that significantly reduces the touch points needed to set up new customers on cloud. This results in a considerable reduction in the time spent on-site while ensuring a quick and seamless setup for end-users with minimal disruption.
The introduction of Cloud 3.5 puts iPECS Cloud right there with the very best in the industry while the retention of traditional telephony functions makes it a solution that other SIP-based platforms simply can’t compete with.
Cloud 3.5 is a mere glimpse of what’s to come as a part of Pragma’s exciting product roadmap. 2020 will see Pragma launching a Cloud Contact Centre solution along with a new, improved Cloud mobile service to help channel partners further solidify their proposition. Pragma is also helping resellers tackle the decline in recurring revenue due to the transition from ISDN to SIP with its mass-deployable Web Listings solution which supports partners in growing their monthly billing revenue.