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Countless education institutions are benefiting from iPECS right now, including schools, colleges and universities. The education sector can face many communication challenges, from high call volumes to complexities in organisation and physical site layout. Whatever the institution, there is always a need for secure and efficient communication. Read our case study to see how iPECS overcomes those obstacles and helps the education sector thrive.
Case Study: Sir Frances Xavier College
St Francis Xavier is a London-based Sixth Form College with approximately 1,300 learners. The college has been rated as ‘Outstanding’ by Ofsted.
With 160 users, St Francis Xavier had a comprehensive list of requirements for their communications. Their existing system was not future-proof as it didn't enable them to use the latest IP technology services. IP telephony is the standard these days, so they understood the need to implement it. They also had a need for more flexible options, including hot-desking and the ability for some of the team to work remotely. Their previous setup made this difficult.
The customer needed a road map for the future and one that took advantage of IP telephony.
St Francis Xavier were very keen to use the existing cabling from their data network to minimise disruptions and reduce installation costs.
The customer wanted to provide users with hot-desking functionality and allowing users the flexibility to work remotely when needed.
The last major requirement was a comprehensive call logging and call reporting solution so that the College could keep on top of their communications usage at all times.
Choosing iPECS meant reliability and scalability, catering to all of the College’s current needs, while also giving them the flexibility they wanted to grow in the future.
Switching to iPECS gave the College scalability - they could simply add new users whenever they needed, making it perfect for their long-term growth plans.
Accompanying the telephone system were 120 of the latest IP telephone handsets, an easy-to-use screen-based controller for the reception, as well as a gateway for 32 analogue or DECT phones for areas where there were no existing data cables.
Provision was also made for 10 remote workers to access the system at any one time using softphone technology on any PC connected to the Internet.
St Frances Xavier now have a feature-rich communication system to transform the way they communicate and collaborate.