Introducing the Pragma product portfolio

A comprehensive portfolio of innovative communication products, services and tools designed to meet the goals of any business.

iPECS

  • Globally trusted cloud communications platform
  • Voice, video and instant messaging
  • Adaptable to businesses of all sizes

iPECS ONE

  • Unified communications on any device
  • Works on web browser with no downloads required
  • Mobile and tablet app to maximise flexibility

CONNECT for iPECS

  • Integrate communications with other cloud services
  • Bespoke integrations available
  • Ready-made integrations
  • Sync with CRMs, project management and more
  • Automate tasks and save time!

CONTACT for iPECS

  • Omni-channel customer service solution
  • Voice, webchat, social media, SMS and more
  • Built-in analytics
  • Everything in one screen
  • Boost productivity and customer experience

iPECS Analytics

  • Smart real-time reporting
  • Live wallboards
  • Customise to your needs
  • Drive performance and productivity

Sidekick

  • AI transcriptions and call summaries
  • Smart, AI-powered sentiment analysis
  • Boost productivity and gain insights

Meeting your communications needs
in an evolving world

Our customers rely on us to deliver solutions that elevate their business operations. As the market evolves and technology advances, our customers trust us to meet the changing demands through innovation and unrivalled support.

We understand that every business is unique. This is why we've created a portfolio designed to meet the varying needs of any customer, no matter their size or industry.

Our portfolio has been developed to support every layer of communication, bringing a complementary range of iPECS services and solutions to businesses across every sector.

The Pragma portfolio ensures our customers experience seamless and efficient communications that meet the needs of their business. Through our own innovations using APIs, we can ensure our customers have the tools they need.

Our technology partners

We partner and integrate with leading providers and platforms to elevate the iPECS experience and deliver bespoke experiences to any business, anywhere.

Frequently Asked Questions

What is iPECS?

What does Pragma do?

Watch
Read
Listen

Check out the latest insights and updates from the Pragma team.

Video

iPECS Cloud 7 Launch | with Helen and Andy

Case study

Case study: Barnsley Football Club

Case study

Case study: G Johns & Sons