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Save time, automate tasks and connect your communications with other cloud services.
CONNECT for iPECS delivers browser-based calls, video and chat, with fully bespoke integration into other cloud services. From automatically logging calls in your CRM to AI transcriptions and call summaries, the possibilities with CONNECT are endless.
Your business probably uses multiple cloud services, from CRMs and project management tools to other applications specific to your industry.
CONNECT enables you to integrate these within your communication system, to give you one time-saving location for automating countless tasks. It delivers full unified communications, alongside bespoke integrations and automations built for you. It comes with multiple readymade integrations - and if you need something more specific, we can handle development for you, as long as the software has an API, the possibilities are endless!
Cloud services are great, especially when they communicate with each other. CONNECT is here to make that happen for your business. It might be automatically updating a CRM record when a call comes in. It might be displaying a customer's record when they call. CONNECT offers countless possibilities within a single web application.
CONNECT comes with a huge range of integrations out of the box, including Microsoft and Google, major CRMs (HubSpot, Salesforce, Zoho), project management software (ClickUp, Asana, Monday.com), WhatsApp and more! Do you use any of these platforms? CONNECT can save you countless hours of manual tasks!
Whether you use an industry-specific CRM, or perhaps you need something specialised? No problem - we can handle the integration for you. As long as your software of choice has an API, we can develop it for you to help you save time and automate tasks. This is where CONNECT is truly unique and tailored to your requirements.
CONNECT comes with AI-powered enhancements to boost your productivity and service. There's ENGAGE, a webchat widget that enables you to answer questions manually from CONNECT or using an AI chatbot. There's also Sidekick, an AI assistant that transcribes and summarises calls for you.
Communication is central to your business. But so are the other cloud services you use daily. That's why the future of business is in integration and automation.
CONNECT allows your core services to communicate with each other, saving you countless hours in the process. Enjoy voice, video, instant messaging and automations bespoke to the way you work, all on a single browser application.
