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Offer your customers next-level service, with the offer of help 24/7/365 through your website, powered by AI.
If providing great customer service is at the top of your list, ENGAGE is the ideal solution for you. The website widget offers visitors to your website one-click voice calls, video calls and automated, AI-powered webchat, allowing you to offer better customer service with the offer of help 24/7/365 through your site.
Integrating with ChatGPT, ENGAGE automates chat responses to website visitors in a natural tone. How? By reading all the content on your website and using that information, it can accurately answer customer queries. You also have the option to select approved website sources for the widget to use information from.
When it comes to answering factual questions, AI is fantastic but there will be times when the human touch would have more impact which is why at anytime during the webchat, one of your team can take over from AI in real time.
Integrated into CONNECT, customers can make a free voice call through their browser in just one click.
When a face-to-face option is the best option, just like the voice call, visitors can engage in a video call with just one click, connecting them face to face with a member of your team. Perfect for technical support issues!
ENGAGE allows you to deliver better customer service at the click of a button all through a simple website plugin. With just one click, visitors can initiate a voice call, video call or automated webchat session powered by ChatGPT. Doing all the work for you, this innovative technology delivers fast customer service, helping you turn site visits into sales.
Compatible with CONNECT, ENGAGE makes the user journey for your customers easy, keeping contact effective and efficient with no long call queues and the ability to help your customers 24/7/365. ENGAGE also allows you to stay on brand, with the option to customise colours and fonts to match yours, helping you maintain your professional image and leave a good impression with your customers every time.
ENGAGE is the perfect blend of AI and your team, allowing you to offer better service for your customers.
