Great products, true partners. We help our partner network win customers and increase revenue streams through the power of iPECS.
About Pragma
We provide the globally trusted iPECS platform to the UK, paired with our own innovation. Together with our partner network, we deliver tailored communication and productivity enhancements for businesses of all sizes.
OUR PRODUCT PORTFOLIO
Our innovative solutions can be adapted to any business, anywhere.
For enhanced collaboration, better communication and increased productivity for your modern team, iPECS ONE is the solution you’ve been looking for. Enjoy unified communications on any device, anywhere.
The unified communications solution that integrates with your CRM and other cloud services, allowing you to automate tasks and save countless hours. You can even have bespoke integrations, making this a communications service like no other.
From voice to social media, enjoy visibility and control of all channels of customer contact in one unified environment – alongside analytics, recording and all the tools you need to elevate service and performance.
Benefit from custom reporting on the call-related metrics that matter to you, giving you the insights you need to understand your customers and make smarter-data driven decisions about resource management.
Save time and gain meaningful insights into your customers with Sidekick, our AI call assistant. In just one click, get a full call transcript alongside a summary and sentiment analysis, so you can gain a deeper understanding of your customers in the most efficient way possible!
ENGAGE is a website widget that gives your customers one-click access to instant messaging with your team. Use our time-saving AI chatbot for routine enquiries, and escalate to a human agent whenever you want.
Is your mobile your primary business communication device? ANYWHERE uses a smart SIM to make it act like an office phone. Use your mobile to make and take calls on the business number, without having to download any apps.
PCI for iPECS enables you to take card payments on the phone and completely automate PCI compliance. This gives your customers peace of mind that their payment details are totally secure.
Do you use Microsoft Teams? Call2Teams integrates it with iPECS, giving you full phone system functionality within the Teams interface. Make and take voice calls, and benefit from advanced features like call reporting and recording.
Award-winning communications services provider
