Meet the Pragma Team
It may sound like another company cliché but people really are at the heart of our business. We work hard on recruiting awesome people who care and really enjoy working with us, our customers and with the latest technology. We all work hard to make sure Pragma is an excellent place to work where people feel part of a team and know that their voice counts.
We also work hard on making sure feedback and really listening is embedded in our culture. By listening to our customers and to each other within the team we work hard to constantly improve the business and all of our processes.
Skip to: Commercial | Technical | Operations | Finance | Marketing
Management

Will MoreySales and Marketing Director
Will has 12 years experience working with Crane and Westcon in web, marketing and general management, previously responsible for LG and Mitel business units. Will has strong experience of delivering marketing and strategy consultancy to a range of clients including Channel 4, First Group and UK Government.

Grace LawlessOperations Director
Grace joined Pragma in May 2019. Grace’s background involves over 20 years of making change happen and has recently spent 4 years as an operational efficiency consultant across a wide range of industries with a focus on customers, strategy, people, and process excellence.
Commercial

Helen RanaghanSenior Business Development Manager
Helen brings significant experience of business development in the UK communications market. Helen has worked for Crane Telecommunications as both an Account Manager and Sales Manager and after leaving Crane Helen has worked for Mitel providing account management and development for their leading partners in the UK.
Technical

Simon SmithSenior Technical and Product Specialist
Simon joined Pragma in June 2017 and has 19 years experience in senior technical support roles, including product management. Simon is a great addition to the team and will enable us to offer an increased level of service and response times to our Customers, along with speed of bringing products to the channel.

Anita RobsonTechnical Support Specialist
Anita has been working with Ericsson-LG products and providing support to the UK reseller channel for over 16 years working with Crane and Westcon. Anita brings a passion for customer service and combining a technical background with an excellent understanding of distribution and the reseller channel.

Andy AstonField Based Technical Specialist
Andy has been a self employed installation engineer for 8.5 years and brings 15 years’ experience of working with LG products. He has a wealth of experience in working on iPECS systems and will be an excellent addition to the team, helping increase our ability to provide a faster service to our partners
Operations

Jolene LarterOrders & Provisioning Team Manager
Jolene has worked in the telecommunication industry for many years at both Crane and Westcon. From a customer service background Jolene is now head of Sales Operations and dedicated to putting processes in place to ensure smooth running of your orders.
Finance
Marketing

Andy HerringProduct Marketing Manager
Andy has just under 20 years’ experience in the communications industry having previously worked for Crane and Westcon. Andy has worked in Sales and Technical Product Management roles prior to spending the last 14 years in Product Marketing. During his time with Crane and Westcon Andy has built up significant experience across a number of vendors and technologies including; LG, Avaya, Ciena, Viavi and Yamaha UC.

Alex GreenMarketing Executive
I’m Alex, I form part of the marketing team here at Pragma, working in a diverse role involving various creative and digital duties. My experience includes multiple marketing and design roles within the automotive and print industry. In my spare time, I am a keen Apple fanatic and enjoy keeping fit.

Karen SharpingtonSales & Marketing Executive
Karen has worked in telecoms for many years at both Crane and resellers which gives her a good understanding of what’s needed to foster good relationships with resellers . Her background in customer service and account management provide her with the skills to help grow the new and exciting web listings platform and recruit new resellers.