Charles and Dean

An iPECS Cloud Solution in Financial Services Case Study

Video Case Study

About Charles and Dean

Charles and Dean are independent asset finance experts, making vehicle and asset finance personal and straightforward. Founded in 2010, Charles and Deans’ award winning business continues to grow across multiple locations.

The Challenge

Charles and Dean needed a solution that provided flexibility, enabled the team to communicate across multiple locations and was future-proof to meet the needs of a growing business:

  • Provide a competitive cloud package to replace existing hosted solution from a cost effective and feature rich perspective
  • Scalability for ongoing business expansion
  • Easy to use handsets with directory to quickly identify incoming and outgoing contacts
  • Effective solution for a high call environment
  • Simple to use customer and IT manager online portal
  • Reliable and resilient communication

The Solution

iPECS Cloud provides the flexibility to add new users simply and easily as required, to reflect Charles and Deans ambitious growth plan

Key Features

As a young, progressive and ambitious growing company, we needed to ensure we aligned ourselves with a communication system that not only supported our current growth but also supported us in the future and we feel the iPECS system does that.
Tom Perkins, Co-owner, Charles and Dean
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