Artificial intelligence and the contact centre opportunity

2019-07-22T20:23:57+01:00July 22nd, 2019|Blog, Ideas Lab Blog|

Meeting sales targets and individual profit margins doesn't always have to be a struggle. You can grow your revenue streams, deliver enhanced business efficiency and a higher ROI to customers, all while creating [...]

Customer experience is king, but do your sales proposals amplify that?

2019-07-03T22:13:30+01:00July 2nd, 2019|Blog, Ideas Lab Blog|

With 81% of companies recognising that Customer Experience (CX) is a key differentiator*, and 72% of businesses saying that improving CX is their top priority*, it's no wonder that delivering better CX has [...]

Winning with Ericsson-LG’s Cupboard to Cloud proposition

2019-07-30T14:48:09+01:00June 18th, 2019|Blog, Ideas Lab Blog|

The cloud is where it's at, quite literally. Everything from getting medical advice and booking a taxi through to ordering from your favourite restaurant can all be done online thanks to cloud-based services. [...]

Comms Dealer Sales and Marketing Awards 2019 Winner

2019-05-28T11:52:08+01:00May 13th, 2019|Blog, Events, News, Pragma in the Press, Pragma News, Press|

The Comms Dealer Sales & Marketing Awards took place at the Grosvenor Square Marriott Hotel, Mayfair, London on 2nd May 2019. Pragma was awarded the Best Social Media Campaign and was Highly Commended in the Distribution Channel Sales [...]