About Laura Wilkey

This author has not yet filled in any details.
So far Laura Wilkey has created 43 blog entries.

Pragma announces iPECS Cloud Mobile

2019-10-16T10:47:07+01:00July 31st, 2019|Ericsson-LG in the Press, Ericsson-LG iPECS News, News, Pragma in the Press, Pragma News, Press|

Pragma recently announced a new Cloud Mobile service in partnership with Tango Networks. With UK-wide cloud adoption outpacing the EU average, UK businesses have a need for something that goes beyond available business mobile services. [...]

Pragma completes Ideas Lab Tour

2019-08-02T11:01:28+01:00July 31st, 2019|Ericsson-LG in the Press, Ericsson-LG iPECS News, News, Pragma in the Press, Pragma News, Press|

  A series of idea exchange and insight events staged by Pragma helped partner delegates to get to grips with new technologies from Ericsson-LG and gain updates on the UC distributor's other vendor propositions. Dubbed [...]

Artificial intelligence and the contact centre opportunity

2019-07-22T20:23:57+01:00July 22nd, 2019|Blog, Ideas Lab Blog|

Meeting sales targets and individual profit margins doesn't always have to be a struggle. You can grow your revenue streams, deliver enhanced business efficiency and a higher ROI to customers, all while creating [...]

Customer experience is king, but do your sales proposals amplify that?

2019-07-03T22:13:30+01:00July 2nd, 2019|Blog, Ideas Lab Blog|

With 81% of companies recognising that Customer Experience (CX) is a key differentiator*, and 72% of businesses saying that improving CX is their top priority*, it's no wonder that delivering better CX has [...]

Winning with Ericsson-LG’s Cupboard to Cloud proposition

2019-07-30T14:48:09+01:00June 18th, 2019|Blog, Ideas Lab Blog|

The cloud is where it's at, quite literally. Everything from getting medical advice and booking a taxi through to ordering from your favourite restaurant can all be done online thanks to cloud-based services. [...]