We chose to work with Multimessage as we believe they offer the most reliable and professional repair service available in Europe.
Multimessage was founded in 1989 to provide repair services and has grown to become one of the largest unified communications and data product repair and logistics centres in the UK.
Multimessage are located in a 20,000 square foot facility with 105 test benchs and the capacity to repair over 7500 items per month.
As an approved global repair centre to both Avaya and BT, Multimessage are well positioned to support the repair and warranties for Pragma and the Ericsson-LG product range.
Average turnaround of 5 days
Low BER rate – less than 2%
Repair down to component levels
12 month warranty repair (on replaced components)
All equipment is soak tested for a minimum of 24 hours
Full antistatic protection
Extensive stock of parts/components and hospital stock for advanced replacement
Full online tracking of your RMA
We have worked hard with Multimessage to make sure they can offer the highest standards of repair both for our warranty items and for your own chargeable repairs. We would highly recommend you use Multimessage for all of your repairs and would encourage you to donwload our repair price list from within the Partners area of our website.