Careers2018-07-31T14:28:39+00:00

Current Career Opportunities

Below is a list of our current job vacancies – remember to check back regularly as we are looking to grow our team!

Job Title – Senior Technical Specialist

Salary – £22,000 to £30,000

Opportunity to join a fast growing technology company recently recognised in the 2017 Deloitte Fast 500 fastest growing technology companies in Europe, Middle East and Africa.

The Senior Technical Specialist position is working alongside a small team of engineers in the companies brand new purpose built office in Washington, West Sussex.

This company specialises in unified communications and digital marketing technology and has grown rapidly since it was founded in 2012.

The role involves working as a team to provide “best in class” tech support around our portfolio of products. You will act as a senior tech lead on escalations within the team and will be expected to provide training and support to junior members of staff.

You will work closely alongside the original founders of the business and have the opportunity to build a career in the tech sector and develop in the company.

A training program will support you in your growth and provide you with the opportunity to understand the areas of technology to specialise in.

The role will suit someone who would like to progress their career with a fast growing industry leading channel focused telecommunications provider.

Key Requirements:

  • Minimum 5 years’ experience within a technical role in telecommunications organisation.
  • Minimum 5 years of PBX installation/maintenance experience.
  • Excellent knowledge of voice network services including ISDN, broadband and SIP trunks.
  • Understanding of peripheral technology e.g. Microsoft, Cisco, Wireshark would be an advantage.
  • Strong communications skills are required, verbal, written and presentation.
  • Excellent customer facing skills, ability to work under pressure and in a busy environment.
  • A flexible approach to working hours and travel throughout the UK at short notice.
  • Ability to work well as part of a team, as well as using initiative to resolve problem and deliver excellent customer service.
  • Experience of new product and software release management.

Own transport is essential due to the rural location of our new premises in Washington, West Sussex.

To apply for this role please send your CV and cover letter to mark.proops@wearepragma.co.uk

By applying for employment with or to work for Pragma Distribution Limited and, in association with my application, consent for personal data to be collected and processed by Pragma Distribution Limited is granted in accordance with the Job Applicant Privacy notice detailed here

Job Title – Technical Trainee

Salary – Basic up to £15,000

Opportunity to join a fast growing technology company recently recognised in the 2017 Deloitte Fast 500 fastest growing technology companies in Europe, Middle East and Africa. As part of our continued growth and expansion plans an opportunity has now a risen for a Technical Trainee to join the team. Do you have an excellent telephone manner, strong communication skills, a keen interest in IT / Telecoms Support and the desire to learn and grow within an ambitious company? Then this could be the opportunity for you.

The company is looking for a technical trainee to join a team of technical specialists who provide technical support and training to our business customers. The role involves providing technical support – telephone and email based fault logging.

Working alongside the company’s technical specialists in our brand new purpose built office, this role is designed to provide excellent development opportunities in understanding networking, applications and communications technology. The day to day role will be working with our customers to understand and log technical issues and then work alongside our team of technical specialists to resolve these issues and provide the company’s customers with the support they need to implement and support their technology.

Additionally, you need to be a team player, be career minded and have great inter-personal skills so you can begin building a rapport with our customers. Any previous IT or networking skills will be an advantage.

The company are seeking individuals with a passion for technology and great customer service and are willing to provide a thorough training programme for candidates with a desire to develop and build a career with them.

Own transport is essential due to the rural location of our new premises in Washington, West Sussex.

To apply for this role please send your CV and cover letter to mark.proops@wearepragma.co.uk

By applying for employment with or to work for Pragma Distribution Limited and, in association with my application, consent for personal data to be collected and processed by Pragma Distribution Limited is granted in accordance with the Job Applicant Privacy notice detailed here

Job Title – Orders and Provisioning Executive

Salary – £16,000 – £19,000

 An exciting opportunity for a bright and enthusiastic person to join a fast-growing technology company recently recognised in the 2017 Deloitte Fast 500 fastest growing technology companies in Europe, Middle East and Africa.

The right candidate will have some experience of working in a similar role and enjoy providing excellent business to business customer service. You will also be positive and hard working with excellent attention to detail and a flexible nature.

This varied role will include the following responsibilities:

  • Processing and confirming customer orders
  • Answering and dealing with telephone calls
  • Dealing with stock, pricing and general enquiries via email
  • Building strong relationships with key customer and supplier contacts
  • Purchasing licences and maintenance services on customer request
  • Liaising with suppliers and customers to organise and agree installation dates
  • Dealing with delivery discrepancies
  • Approving orders placed on the Cloud Platform
  • Ordering numbers and organising number porting

We are looking for somebody with the following skills and attributes:

  • Excellent customer service and communication skills
  • Good organisation
  • A team player & can-do attitude
  • Strong attention to detail and consistent accuracy
  • Good knowledge of Microsoft Office Products
  • Good standard of literacy in written English

Own transport is essential due to the rural location of our new premises.

To apply for this role please send your CV and cover letter to Jolene.larter@wearepragma.co.uk

No agencies please